When a patient calls, your receptionist already knows who it is — their name, contact number, and visit history — before picking up the phone.
No credit card required • Setup in 5 minutes • Cancel anytime
Your clinic receives dozens of calls a day. Without instant patient recognition, every call starts with unnecessary friction.
Regular patients who call every month still have to give their full name and spell it out. It slows down your receptionist and frustrates patients who expect to be recognised.
When a patient calls to enquire or rebook, there's no quick way to see when they last visited, what doctor they saw, or any notes from the last appointment. Every call starts from scratch.
Searching through notebooks, spreadsheets, or software while a patient waits on the line is inefficient. It keeps other patients on hold and increases call handling time.
Three steps from setup to your first caller popup
Download CallScout Pro on the Android phone your clinic reception uses. Enter your API key from the dashboard. Takes under 5 minutes.
Upload your patient list via CSV or add them manually. Name, phone number, and any relevant notes — your team is ready from day one.
When a patient calls, the dashboard shows their name, contact details, and visit notes in real time — before your receptionist answers.
Sarah calls to book a follow-up. Before your receptionist picks up, they already see:
Sarah Mitchell
📞 +1 (555) 842-9013
📋 Last visit: Dr. Patel — 3 weeks ago
📝 Note: Prefers morning appointments
"Good morning, Sarah! Calling for a follow-up with Dr. Patel?" — Your receptionist greets her by name and books her slot in under 30 seconds. Sarah feels valued. No repeated questions. No wasted time.
See the patient's name and contact details the moment the phone rings — no manual search, no time wasted asking "who's calling?"
Attach notes to each patient record — preferences, conditions, doctor assignment — and see them the moment they call. Full visit history in one view.
All receptionists see the same real-time caller popup simultaneously. No missed calls, no duplicate work — everyone is on the same page.
Already have a patient list in a spreadsheet? Upload it as a CSV and your existing patients are ready to go from day one — no manual re-entry.
Yes. CallScout Pro works with any standard phone line or SIM card. You install the Android app on the phone your clinic reception uses, and it detects incoming calls automatically — no special hardware required.
Yes. Each patient record supports notes and tags. You can add relevant notes — preferred doctor, special conditions, or any other detail — that appear in the caller popup when the patient calls.
Yes. Multiple receptionists can view the dashboard simultaneously and all see the same real-time caller popup. All plans support unlimited staff logins.
When a phone number is not in your database, the dashboard shows a "New Patient" popup with the phone number pre-filled. Your receptionist can enter the name and details while on the call, and the record is saved for next time.
All data is encrypted in transit and at rest using industry-standard security practices. Your patient data is never shared with third parties, and each clinic's data is completely isolated from other organisations.
Start your free trial today. No credit card, no commitment.
Start Your 7-Day Free TrialNo credit card required • Setup in 5 minutes