Managing Multiple Phone Lines Without the Chaos

The Multi-Line Problem

A busy restaurant at 7pm might have three phone lines ringing at once. Without a system, staff scramble — who's on which line? Is that Line 2 a new order or a complaint?

CallScout Pro turns chaos into clarity.

One Popup Per Call

Each incoming call generates its own popup on the dashboard, positioned independently. If three calls come in at once, you see three popups — each showing a different customer's details, each with their own action buttons.

Colour-Coded Lines

Each phone line has a distinct colour. Line 1 is blue, Line 2 is green, Line 3 is orange. Operators know at a glance which line needs attention — and which calls are from which line in the call history.

Independent Call Management

Closing a popup for one call doesn't affect others. Each call has its own timer, its own customer info, its own "Create Order" and "End Call" buttons. Staff can handle calls in parallel without interference.

Plan Limits

• Starter: 2 lines
• Professional: 5 lines
• Enterprise: Unlimited lines

Upgrade at any time from your billing page — changes take effect immediately.